“I founded The Boutique Chalet Company over ten years ago and it’s a real synergy of all my passions. At the core is my love of property; I’m an experienced developer and have always been fascinated by design. It’s an honour to work with the totally unique properties that are in our portfolio, especially those where I have been involved with the owner from the outset of their journey.”

Chris Hamblin
Managing Director

Property Management & Operation

Ultimately, the enjoyment of your mountain home is the most important point. That is why we make these investments. I think that, more so than with other types of property, purchasing a luxury ski chalet is about lifestyle and spending quality time with family and friends. I hope I can showcase here how we can help you realise that goal.

For me, this is at the core of what I believe makes us different. It’s not about defining a set service but rather drawing from a breadth of options to define the right support for you to maximise your enjoyment of the property. I often talk about us as ‘Property Partners’ for precisely this reason. I don’t view us simply as a rental agency, or a property management company, or a sales agent. We’re all of those things and more; which allow us to provide a full, end-to-end set of services to our property owners in a way which very few can.

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Our Experience

Our experience stretches back more than a decade now. Myself and my wife Sarah first left behind a corporate career in central London back in 2010. What started out as a career break quickly turned into a major property development as we embarked on the construction of Chalet Twenty26 and from there, the formation of The Boutique Chalet Company. When I look back now this was quite a unique entry into the industry, because we were both the owners, the developers, the managers and the rental agency all rolled into one, so that forms the foundation of our approach today.

Sales & Marketing

We’ve always had a strong focus on creating a luxury brand presence which complements the stunning properties that we represent. We market the properties both directly through our own website and also with a variety of sales partners. A more recent development is a series of video-based content being pushed out through various social platforms which we are calling ‘Living at Altitude’. This aims to showcase aspects of mountain life and property ownership. It’s a creative way for us to promote the brand but also to share our passion for the mountains. The best place to see more is to follow us on Instagram – and also check out our YouTube channel where we have longer format content.

Our Core Team

Over the years we have built a strong team of excellent people and today it’s their respective skills and experience that sets us apart. In my opinion our size is now ‘about right’. We’re big enough to be able to afford specialists in each of our service areas but we’re still small enough to be personal. You would have personal relationships with each of us as well as a dedicated house manager specific for your property. I think this combination of expertise and personal insight is key to success in this business.

Chris Hamblin
Chris HamblinManaging Director
I’m a fully-subscribed foodie. As well as eating out and exploring the world of hospitality whenever possible, I also cook a lot and to this day myself and my wife regularly host dinner parties and events in our home – in some ways our hobby became our profession in this respect. I also love visiting wine regions and, more recently, have even started brewing craft beer.
Alex Spooner
Alex SpoonerOperations Director
Alex has been a part of The Boutique Chalet Company since February 2016. Based in France with his family, Alex heads up the French branch of the company and the year round operational activity. He has an excellent relationship with suppliers and service providers on the ground and is passionate about working at the forefront of luxury travel.
Lucy Ford
Lucy FordTravel Experience Manager
Lucy leads our pre-arrival team. We like to call this Travel Experience but most often you might refer to it as Concierge. We prefer Travel Experience, because we like to focus on full itineraries, not just one-off bookings… we find this allows us to deliver a more valuable experience to our clients. Most owners engage with Lucy exactly as a client would, albeit with a much more personal understanding.
Paul Farley
Paul FarleySales Manager
Paul heads up all sales and whilst this means you’ll liaise with him less than other members of the team, he often helps owners to structure business trips or other personal rentals where you may be looking to recover a level of charge from a company or acquaintance. Paul also works very closely with Lucy… who you will definitely get to know well…
Nick Lyon Dean
Nick Lyon DeanHead Chef
During the season Nick will typically rotate between cooking hands-on in a specific kitchen and also overseeing our seasonal chefs. Often owners will look to use Nick for special occasions out of season – particularly for ad hoc dining during the summer – but he is also on hand to discuss specific or complex dietary requirements should any of your guests require that whenever they are visiting.
Sarah Hamblin
Sarah HamblinFounding Director
Sarah co-founded The Boutique Chalet Company following a prior career as a physiotherapist specialising in neuro rehabilitation. With a young family at home Sarah now splits her time between the office and family but she still plays a consulting role on the ongoing strategic direction of the business, often with a focus on specific key marketing projects and senior recruitments.

Property Management

Most of the properties we look after are unique bespoke builds which have had huge amounts of care and attention to detail lavished on them by their owners during the design and construction phase. This is, of course, what makes them such special properties, but it also makes the ongoing maintenance of them a significant and important undertaking. The mountains are a hostile environment for a property – freezing temperatures and snow in winter give way to huge electrical storms in the spring, followed by intense heat come summer and often very wet and windy autumns. This environment, combined with complex electrical, heating, ventilation, plumbing and spa systems, as well as the ‘on / off’ use of the properties, means that significantly more attention is required than is often the case for an equivalent private home.

Our service spans across four main areas:

CALL US ON +44 (0)20 3588 6001 TO DISCUSS YOUR PROPERTY PLANS