Service Plans
We design our Service Plans to complement the properties in our portfolio. In some cases properties are available on more than one plan giving guests the freedom to choose the basis on which they make a booking.
CATERED
Our Catered service plan is our most luxurious offering. Not only does this mean you will benefit from exceptional catering from one of our professional Chefs, but you will also be looked after by a wider chalet team, which typically will include a House Manager and several Hosts. The service is extremely comprehensive and delivered to exacting standards to complement the luxury chalets in our portfolio.
STAFFING & SERVICE
- Your team will typically include a House Manager, professional Chef and two to three Hosts
- Driving service from 08:00 to 22:30 every day1
- Daily housekeeping and hosting service throughout your stay
- Luxury bathroom products from Bamford
DINING
- The Breakfast Club is our signature menu to start the day offering a selection of hot dishes and delicious continental options – breakfast is served every day2
- Afternoon Tea including cakes, freshly made breads and a savoury platter each day
- Luxury dining from your professional Chef on 5 evenings which typically we would recommend includes:
- Kaiseki – our exquisite 6-course Japanese fine dining restaurant experience
- Three gourmet dinners – designed just for your group
- One dinner chosen from our international Taste menu
- We can arrange delivery of pre-prepared meals on other nights should you not wish to dine out3
- Pre-arrival menu consultation to customise your dining experience
- Children’s early supper served on 5 evenings (if required)
BEVERAGE
- Crémant de Loire or Champagne served throughout the week on-demand
- Selection of at least 8 house wines available throughout your stay
- Speciality gin bar
- Open spirits bar4
- Signature Cocktail List curated in-house
- Artisan beers
EXPERIENCE
- Travel experience service to help arrange your holiday itinerary including pre-booking of lift passes, airport transfers, equipment hire, instruction, childcare and other in-resort activities5
- Dedicated online booking area to simplify the management of your stay, making it easier to collect information from your whole group
SERVICES AT ADDITIONAL COST
- Additional room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. driving services are subject to fair usage and are provided using a single eight seat vehicle.
2. a reduced menu is offered on the chef’s days off.
3. at additional cost.
4. subject to a fair consumption policy.
5. services are booked on the client’s behalf directly with the supplier – additional costs will apply.
Our full terms & conditions and also those of our suppliers also apply.
STAFFING & SERVICE
- Professional and highly experienced team which will typically include a House Manager, professional Chef, Senior Host and at least three chalet Hosts
- Driving service in luxury vehicle(s) from 08:00 to 22:30 every day, with two vehicles provided during peak hours if your group is more than 8 people1
- Daily housekeeping and hosting service throughout your stay
- Luxury bathroom products from Bamford
DINING
- The Breakfast Club is our signature menu to start the day offering a selection of hot dishes and delicious continental options – breakfast is served every day2
- Afternoon Tea including cakes, freshly made breads and a savoury platter served each day
- Luxury dining from your professional Chef on 5 evenings which typically we would recommend includes:
- Kaiseki – our exquisite 6-course Japanese fine dining restaurant experience
- Chef’s Table – a 6-course tasting menu with matched wines showcasing the skills of our Chefs
- Two gourmet dinners – designed just for your group
- One dinner chosen from our international Taste menu
- We can arrange delivery of pre-prepared meals on other nights should you not wish to dine out3
- Pre-arrival menu consultation to customise your dining experience
- Children’s early supper served on 5 evenings (if required)
BEVERAGE
- Champagne reception and served throughout the week on-demand
- Selection of at least 10 premium house wines available throughout your stay
- Speciality gin bar
- Open spirits bar4
- Signature Cocktail List curated in-house
- Artisan beers
EXPERIENCE
- Travel experience service to help arrange your holiday itinerary including pre-booking of lift passes, airport transfers, equipment hire, instruction, childcare and other in-resort activities5
- Dedicated online booking area to simplify the management of your stay, making it easier to collect information from your whole group
SERVICES AT ADDITIONAL COST
- Additional room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. driving services are subject to fair usage – the specification of the second vehicle may vary from the primary vehicle.
2. a reduced menu is offered on the chef’s days off.
3. at additional cost.
4. subject to a fair consumption policy.
5. services are booked on the client’s behalf directly with the supplier – additional costs will apply.
Our full terms & conditions and also those of our suppliers also apply.
STAFFING & SERVICE
- Your team will typically include a House Manager, professional Chef and a Host(s)
- Daily housekeeping and hosting service throughout your stay
- Luxury bathroom products from Bamford
DINING
- The Breakfast Club is our signature menu to start the day offering a selection of hot dishes and delicious continental options – breakfast is served every day1
- Luxury dining from your professional Chef on 5 evenings which typically we would recommend includes:
- Kaiseki – our exquisite 6-course Japanese fine dining restaurant experience
- Three gourmet lunches/dinners – designed just for your group
- One lunch/dinner chosen from our international Taste menu
- We can arrange delivery of pre-prepared meals on other nights should you not wish to dine out2
- Pre-arrival menu consultation to customise your dining experience
- When dining in the evening, children’s early supper can be served on 5 evenings (if required)
BEVERAGE
- Crémant de Loire or Champagne served throughout the week on-demand
- Selection of at least 8 house wines available throughout your stay
- Speciality gin bar
- Open spirits bar3
- Signature Cocktail List curated in-house
- Artisan beers
EXPERIENCE
- Travel experience service to help arrange your holiday itinerary including pre-booking of lift passes, airport transfers, equipment hire, instruction, childcare and other in-resort activities4
- Dedicated online booking area to simplify the management of your stay, making it easier to collect information from your whole group
SERVICES AT ADDITIONAL COST
- Additional room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. a reduced menu is offered on the chef’s days off.
2. at additional cost.
3. subject to a fair consumption policy.
4. services are booked on the client’s behalf directly with the supplier – additional costs will apply.
Our full terms & conditions and also those of our suppliers also apply.
CALL US ON +44 (0)20 3588 6001 TO PLAN YOUR LUXURY SKI HOLIDAY
BED & BREAKFAST
Our Winter Bed & Breakfast service is perfect for those who wish to upgrade a self-catered stay with that additional level of luxury to make the most of your holiday. Each day a Host will be available to lay out a delicious continental breakfast for you to enjoy, meaning you only need to focus on preparing for the slopes. When you are ready, the Host also provides a driving service to get you quickly and safely to the lifts. Daily housekeeping is included and your Host will also ensure the chalet is ready for your return later in the day – fire lit, spa facilities ready, kettle on. If you’re eating-in that evening, your Host is also able to pick up supplies for you during the day, meaning all you need worry about is perfecting your turns by day and then unwinding in your luxury chalet by night.
STAFFING & SERVICE
- Luxury welcome hamper with all the essentials, local specialities and a selection of wines
- Daily hosting from 07:30 to 17:30 each day – which allows the driving service to be provided from 08:30 to 17:001
- Delicious continental breakfast with pastries, cereals, yoghurts and fresh fruits each day – available at 08:00
- Linen and towels provided with beds made for your arrival and a mid-week towel change
- Daily housekeeping
- Weekly / end-of-stay housekeeping
- Weekly linen and towel change for guests staying for more than one week
- Luxury bathroom products from Bamford
EXPERIENCE
- Travel experience service to help arrange your holiday itinerary including pre-booking of lift passes, airport transfers, equipment hire, instruction, childcare and other in-resort activities2
- Dedicated online booking area to simplify the management of your stay, making it easier to collect information from your whole group
SERVICES AT ADDITIONAL COST
- Pre-arrival grocery shopping
- In-resort concierge
- Additional room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. it is possible to vary the hosting, breakfast service and driving times (as a whole) by up to -30mins / +60mins according to your group’s preference – driving services are subject to fair usage and are provided using a single eight seat vehicle.
2. services are booked on the client’s behalf directly with the supplier – additional costs will apply.
Our full terms & conditions and also those of our suppliers also apply.
Our Summer Bed & Breakfast service is perfect for those who wish to upgrade a self-catered stay with that additional level of luxury to make the most of your holiday. Each day a Host will lay out a delicious continental breakfast for you to enjoy, ensuring that you are ready to tackle the wide range of activities available in the Alps during summer. The Host will also provide a daily room service and maintain the property’s facilities throughout your stay.
STAFFING & SERVICE
- Luxury welcome hamper with all the essentials, local specialities and a selection of wines
- Delicious continental breakfast with pastries, cereals, yoghurts and fresh fruits each day – available at 08:00
- Linen and towels provided with beds made for your arrival and a mid-week towel change
- Daily room servicing (90 mins)
- Weekly / end-of-stay housekeeping
- Weekly linen and towel change for guests staying for more than one week
- Luxury bathroom products from Bamford
EXPERIENCE
- Travel experience service to help arrange your holiday itinerary including pre-booking of lift passes, airport transfers, equipment hire, instruction, childcare and other in-resort activities1
- Dedicated online booking area to simplify the management of your stay, making it easier to collect information from your whole group
SERVICES AT ADDITIONAL COST
- Pre-arrival grocery shopping
- In-resort concierge
- Additional housekeeping, room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. services are booked on the client’s behalf directly with the supplier – additional costs will apply.
Our full terms & conditions and also those of our suppliers also apply.
CALL US ON +44 (0)20 3588 6001 TO PLAN YOUR LUXURY SKI HOLIDAY
SELF-CATERED
Whilst our Self-Catered service plan is more discrete, you will still benefit from daily room servicing and access to our pre-arrival concierge making these properties ideal for groups wanting a more independent holiday in the mountains.
SERVICE
- Luxury welcome hamper with all the essentials, local specialities and a selection of wines
- Meet and greet from one of our local resort team on your arrival day
- Linen and towels provided with beds made for your arrival and a mid-week towel change
- Daily room servicing (90 mins)
- Weekly / end-of-stay housekeeping
- Weekly linen and towel change for guests staying for more than one week
- Luxury bathroom products from Bamford1
EXPERIENCE
- Online booking area to simplify the management of your stay, making it easier to collect information from your whole group2
SERVICES AT ADDITIONAL COST
- Grocery shopping
- In-resort concierge
- Additional housekeeping, room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. products are provided on arrival and can be replenished at additional cost.
2. services are booked on the client’s behalf directly with the supplier – additional costs will apply – guests must use our online portal for concierge services.
Our full terms & conditions and also those of our suppliers also apply.
Our self-catered properties are perfect for those looking for a summer break with no intrusion and the added flexibility to come and go as they please. The property will be set up for your arrival and we’ll help get you started with one of our luxury welcome hampers. Then it’s over to you to enjoy everything the Alps have to offer, all in your own time.
SERVICE
- Luxury welcome hamper with all the essentials, local specialities and a selection of wines
- Meet and greet from one of our local resort team on your arrival day
- Linen and towels provided with beds made for your arrival and a mid-week towel change
- Weekly / end-of-stay housekeeping
- Weekly linen and towel change for guests staying for more than one week
- Luxury bathroom products from Bamford1
EXPERIENCE
- Online booking area to simplify the management of your stay, making it easier to collect information from your whole group2
SERVICES AT ADDITIONAL COST
- Grocery shopping
- In-resort concierge
- Additional housekeeping, room, towel and linen changes
- Bamford spa massages and beauty treatments available from our professional in-house team
1. products are provided on arrival and can be replenished at additional cost.
2. services are booked on the client’s behalf directly with the supplier – additional costs will apply – guests must use our online portal for concierge services.
Our full terms & conditions and also those of our suppliers also apply.
CALL US ON +44 (0)20 3588 6001 TO PLAN YOUR LUXURY SKI HOLIDAY
ADD-ON: CHEF ON 3 NIGHTS
DINING
- Dining from your professional Chef on 3 evenings, typically this will be on either:
- Sunday, Tuesday and Friday or;
- Monday, Thursday and Saturday
- Choose from a range of set menus – each menu includes a canape, main and dessert as well as a wine pairing to enjoy with your meal
- Menus can be adapted to common dietary requirements
- Children’s early supper (if required)
Please note that the chef service does not include any hosting – your individual Chef is responsible for preparing and plating your meal as well as cleaning down the kitchen following service, however the assistance of your group for laying and clearing the dining table will be required.
This service is subject to availability and may not be possible during peak weeks or for short stays.
CALL US ON +44 (0)20 3588 6001 TO PLAN YOUR LUXURY SKI HOLIDAY
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